Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.
Shipping Rates & Delivery Times
| Region | Carrier | Estimated Delivery | Rate |
|---|---|---|---|
| United States | USPS | 3-7 business days | Calculated at checkout |
| EU Western (DE, FR, ES, IT, NL, BE, AT, PT, IE, LU) | DHL Express | 5-8 business days | $45.00 |
| EU Nordic (SE, DK, FI) | DHL Express | 5-8 business days | $40.00 |
| EU Eastern (PL, CZ, SK, HU, RO, BG, HR, SI, EE, LV, LT) | DHL Express | 6-10 business days | $35.00 |
| EU South/Islands (GR, CY, MT) | DHL Express | 6-10 business days | $40.00 |
Customs, Duties & Taxes Shipments to the European Union may be subject to import duties, taxes, and customs fees upon arrival. These charges are the responsibility of the customer. JL ProDevices is not responsible for delays due to customs processing.
Prices displayed do not include VAT or import duties.
Important Notice for EU Customers Ozone generator systems may be subject to local regulations in your country. Please verify compliance with your local laws before ordering. JL ProDevices is not liable for products held or confiscated by customs authorities.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the estimated delivery date.